Rebate: 24 March - 5 April 2026 T&Cs
Campaign Overview
- This promotion is valid online at Club21.com only and is not applicable in retail stores.
- Enjoy 15% off and additional rewards on purchases made between 24 March and 5 April 2026.
Promotion Mechanics:
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Buy 1 Item : Enjoy 15% Off. Use code: EDM15
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Buy 2 Items : Enjoy 15% Off + 20% Rebate. Use code: EDM15R
Codes apply to all items at Club21.com, excluding sale items.
Question 1: How many orders can I enjoy rebates?
- Only 1 rebate will be issued per customer in a day.
- For e.g. if a customer made 3 orders on 1 April, only the first order made on 1 April will be rewarded with the rebates.
- For e.g. if a customer made 1 order on 1 April, and 1 order on 2 April, both orders will be rewarded with the rebates.
Question 2: Are there any exclusions?
Yes. The rebate is not applicable to:
- Orders containing sale items.
- Orders paid with a gift card will not be counted as part of your total spending for this rebate. For example, if you have an order totaling S$2,000, of which S$500 is paid using a gift card, only S$1,500 will be counted toward your spending.
- Singapore 9% GST, duties, taxes, shipping fee will be excluded from rebate calculation. For example, if the final amount of your order is S$109 in which S$9 is tax, then only S$100 will be counted towards your spending.
Question 3: Is the rebate applicable if I use a discount code?
Yes. Rebates are applicable with code EDM15R provided the order does not contain markdown items.
Question 4: Is there a rebate cap?
No, there isn't a cap throughout the campaign period.
Question 5: How and when will rebates be issued?
Rebates will be issued in the form of e-gift card code, 1 month after the order has been successfully paid.
- E-gift card code will be valid for 1 month from the date of issue.
- E-gift card code is non-transferable and will be linked to the customer's account.
- There is no minimum spend required to use the e-gift card code.
- E-gift card code can only be used for online purchases and will not be usable at physical retail outlets.
- You can enjoy free exchange / returns service when using e-gift card code. A refund will be made via online store credit - except for damaged items which can be returned based on our usual returns policy.
Question 6: What is the extension policy?
We offer a one-time extension of 7 days.
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To request this extension, you must contact us within 1 week after the gift card expires.
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For example, if your gift card expires on 7 May 2026, you need to reach out by 14 May 2026 to request the extension.
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The extension, if granted, is for a maximum of 7 days and can only be applied once.
Question 7: How can I view my rebate balance and expiry?
You can view your rebate balance and expiry date by:
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Logging into your Club21.com account.
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Navigating to the Customer Profile section.
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Click on the VIEW REBATE BALANCE button, under GIFT CARDS tab.
For further inquiries, please contact our customer service at customerservice@club21global.com.